Privacy Policy

This Privacy Policy explains how Striketo collects, uses, and shares personal information when you visit striketo.com, use our services, make a purchase, or contact us about the site. In this policy, “Striketo”, “we”, “us”, and “our” refer to the store operating this website. “You” and “your” refer to the person using the services, whether you are browsing, buying, or contacting us.

By using the site or our services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the site or services.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, or for legal and regulatory reasons. When we do, we will publish the updated version on the site and adjust the “Last updated” date where required.

How we collect personal information

We collect personal information in three main ways. We collect information you provide to us directly. We collect information automatically when you use the site. We also receive some information from third parties that help us run the store.

Information you provide to us

When you place an order, create an account, or contact us, you may provide personal information such as your name, email address, phone number, billing address, shipping address, and details you include in messages to customer support.

Some parts of the site require certain information to work. If you choose not to provide it, you may not be able to use particular features, including checkout and order support.

Information collected automatically

When you browse or use the site, we may collect information about how you interact with pages and features. This can include device and browser information, your IP address, network connection information, and activity on the site. We use cookies and similar technologies to support core functions, understand site usage, and improve performance.

Information we receive from third parties

We work with service providers that help us operate the store. This includes Shopify, payment providers, analytics providers, customer support tools, and shipping or fulfilment partners. These providers may process information on our behalf, or provide information needed to complete services you request.

How we use personal information

We use personal information to process orders, take payments, deliver purchases, send order updates, manage accounts, handle returns, and provide customer support. We also use information to maintain the site, monitor performance, improve services, and keep the store safe.

We may use contact details to communicate with you about your orders and service messages. If you choose to receive marketing messages, we may also send promotional communications. You can opt out of marketing emails using the unsubscribe option included in those emails.

Cookies

Cookies help the site function and support analytics and performance. You can control cookies through your browser settings, including blocking or deleting them. If you block cookies, some parts of the site may not work as intended.

For information about cookies used by Shopify, please see https://www.shopify.com/legal/cookies.

How we share personal information

We share personal information only when needed to run the store and provide services. This includes sharing with payment processors to complete transactions, with shipping and fulfilment partners to deliver orders, and with service providers that support hosting, analytics, customer support, and security.

We may share information with marketing partners where needed to deliver advertising, measure performance, or show relevant promotions. These partners handle information under their own privacy practices.

We may also share information if you request it, if you give consent, or if it is required to meet legal obligations, respond to lawful requests, enforce our terms, protect the site, or support a business transaction.

We do not use or share sensitive personal information to infer characteristics about you.

Third party websites and links

The site may include links to third party websites or platforms. If you follow a link, their rules and privacy practices apply. We are not responsible for how third parties collect or use information.

Children

The services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us and we will review the request.

Security and retention

We take reasonable steps to protect personal information, but no method of transmission or storage is fully secure. Please avoid sending sensitive information through insecure channels.

We keep personal information only for as long as needed for purposes such as fulfilling orders, maintaining accounts, providing services, meeting legal obligations, resolving disputes, and enforcing policies.

Your rights

Depending on where you live, you may have rights relating to your personal information. These may include requesting access, requesting deletion, requesting correction, receiving a copy of your information, or asking us to restrict certain processing. Some requests may require identity checks before we respond.

You can also opt out of marketing emails at any time using the unsubscribe option in the emails. Even if you opt out, we may still send service messages related to orders and account activity.

Complaints

If you have concerns about how we handle personal information, please contact us. If you are not satisfied with our response, you may have the right to contact a relevant privacy or data protection authority depending on your location.

International users

Your personal information may be processed outside the country where you live, including by service providers that support our operations. Where required, we rely on recognised safeguards for international transfers.